With more than 15 years of expertise and growth, the versatile MSS teleservices group is incredibly adept at executing anything from managing appointments, to guiding technical how-to support conversations to handling sensitive product recall campaigns. But our support goes beyond typical call center services – we’re marketing and lead nurture focused. In many scenarios, clients rely on MSS to perform structured, multi-touch follow up activities that can include outbound calls, text, emails, and postal campaigns to ensure customer satisfaction, cross-sell, and continued brand awareness building as we move relationships through your sales funnel.